RETURN & REFUND POLICY
We want you to love every StagFit product you order. If something isn’t right, we’re here to help.
Return Period
We offer a 14-day return policy for customers in Thailand. You have 14 days from the date you receive your order to request a return.
Return Eligibility
To qualify for a return, your item must be:
- Unworn, unwashed, and in the same condition as received
- With original tags and packaging intact
- Accompanied by a receipt or proof of purchase
How to Request a Return
To start a return, please contact us at info.stagfit@gmail.com with your order number and reason for return. Once your request is approved, we’ll send you the return address and instructions.
Items sent back without approval will not be accepted.
Damaged or Incorrect Items
Please inspect your order upon arrival and contact us immediately if you receive a defective, damaged, or incorrect item. We’ll review the issue and make it right at no additional cost.
Unfortunately, we cannot accept returns on sale items or gift cards.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Exchanges
If you’d like to exchange an item for another size or product, please email us first to confirm availability. Once approved, return the original item. When received and inspected, we’ll ship your replacement.
Refunds
After your returned item is received and approved, we’ll process your refund to the original payment method within 7–14 business days. Processing times may vary depending on your bank or payment provider.
If more than 15 business days have passed since your refund approval, please contact us at info.stagfit@gmail.com.
Legal Notice
StagFit complies with Thailand’s Consumer Protection Act B.E. 2522, ensuring fair and transparent return practices for online purchases.