HELP & FAQ
We’ve gathered answers to the most common questions to help you shop with confidence.
If you can't find what you’re looking for, please reach out to our support team anytime at for further assistance.
🛒 Orders
How can I check my order status?
You’ll receive an email confirmation with tracking once your order ships.
Can I change or cancel my order?
If you need to make adjustments to an order, need to cancel, or need to return items, please contact us here.
What if an item is out of stock?
If there's a product you like that is currently unavailable, you can enter your email on the product page to sign up for stock alerts if we get it back in stock.
🚚 Shipping
Do you ship within Thailand?
Yes, we deliver nationwide.
How long does delivery take?
Orders usually arrive within 2–4 business days after dispatch.
How much is shipping?
We offer free shipping nationwide on all orders within Thailand.
What should I do if my order hasn’t arrived?
If your order has not arrived in the expected timeframe, please contact us here.
🔁 Returns & Exchanges
What is your return policy?
You can return or exchange eligible items within 14 days of delivery. Items must be unused, unwashed, and in original condition with tags attached. Please see our full Return & Refund Policy here.
Do I pay for return shipping?
Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
How do I start a return?
Email us at info.stagfit@gmail.com
with your order number and reason for return. We’ll guide you through the next steps.
📏 Sizing & Fit
How do I choose the right size?
Check our Size Guide for exact measurements and fit recommendations for each style.
💳 Payment
What payment methods do you accept?
We accept major credit/debit cards, and supported local payment gateways through Shopify’s secure checkout.